Successful AI Integrations Depend on Trust

As AI evolves from a tool to an autonomous agent, trust is more critical than ever. We help organizations harness AI responsibly—ensuring it drives real value while maintaining transparency, accountability, and reliability. 

Our approach infuses trust into every stage of AI adoption, from strategic stakeholder engagement to the seamless integration of generative AI into workflows. By designing AI systems that are explainable, ethical, and aligned with business needs, we empower clients to unlock new efficiencies while safeguarding integrity. 

Agentic AI is revolutionizing industries and reshaping how work gets done. We guide businesses in navigating this shift, ensuring AI-driven transformation is both innovative and trusted.

Archie AI

Archie is Edelman’s proprietary Large Language Model (“LLM”), created with the world’s only Trust data lake comprised of 20 years of Edelman’s Trust Barometer survey research and augmented with 3 million new pieces of content every day from 200 different brands, all controlled and audited by Edelman’s data science team. 

Archie powers Edelman’s Trust Stream product, the firm’s custom-built trust management platform that tracks how trust is moving in the moment, effectively bridging the gap from trust insight to trust action with precision and predictability. Archie can provide comms leaders with real-time, trust-building recommendations with up to 97% accuracy, enabling actionability so that communicators will know what to do in the moment to drive results and performance. 

Archie provides massively more flexibility when it comes to answering the question – “what drives trust?” – identifying how a brand’s real-time trust score is impacted by which social platform its messaging is being shared on, in which media outlet, by which journalist, and soon, by which audience (investor, employee, consumer) is receiving it. With Archie, Edelman’s teams are able to very quickly diagnose how trust is being created or diminished, and advise what type of comms action to take to rectify or enhance it. 

 

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Work

We are trust-makers, business builders, and culture creators. For more than 70 years, we have led campaigns with real impact on consumers, society, and the bottom line.

Our Global Leads

Gianmarco Giunti

Executive Vice President, AI EMEA

Gavin Spicer

UK Chief AI Officer & Managing Director EMEA

Ryan Cudney

General Manager, PNW & US Head of Transformation

Noel Christopher

Executive Vice President, Global AI & Product

Andrew Dawson

Vice President, Global AI & Product & AI Solutions Architect

Mirza Germovic

Senior Vice President, Global AI & Product
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